Hotel services

Guest services

  • 24 hours Reception and Porter Service
  • 24 hour room service for drinks
  • Limited room service menu until 21.30h
  • Concierge Service (restaurants, car hire, travel planning and other bookings)
  • Next day professional dry cleaning & laundry, except on Saturday, Sunday and public holidays. Bring in your wash before 10 am and receive it back the next day before 10 am.
  • Private garages
  • Inner Garden with fountain
  • Turndown Service
  • Luggage and clothing storage
  • Day- and sightseeing tours, biking tours with bicycle rental
  • Airport and railway station transfers + Limousine Service
  • Shoe Shining Service
  • Jogging trail
  • Health Club (just around the corner)
  • Babysitting service: upon reservation and additional charge
  • Free Wifi in the rooms and public areas, business corner with 2 computers and printer
  • Copy/Fax Service

Comfort and Amenities

  • Granite or marble bathroom
  • Hairdryer
  • Magnifying glass
  • Jacuzzi in the Master Suite, Junior Suites and Charming Plus rooms
  • Bathrobes and slippers in the Junior Suites and Master Suite
  • Hermès or Asprey toiletries in the Master Suite, Junior Suites and Charming Plus rooms
  • Minibar
  • Safe
  • Airconditioning
  • Direct dial telephone and free Wifi
  • Ironing Board (Junior Suites)
  • Clock radio
  • Cable TV and DVD player

Shopping services

Before leaving for Bruges you might not have had the time to purchase that special gift you wanted to offer while staying in Bruges. We can have it ready upon your arrival. Please let us know, we can purchase this on your behalf, have it gift wrapped and will join your personal message.

Children services

We welcome children of all ages and will go out of our way to make them feel really at home. Our Junior Suites have sofas which can be turned into extra comfortable extra beds. Bruges has many sights and attractions which can excite children: boat trips, horse & carriage rides, bike tours, visit the Folklore museum, Bambinoland, Chocolate Museum, Boudewijnseapark Dolfinarium, the coast… Just contact reception in order to organise your day.

  • Babysitting upon reservation and additional charge
  • Babybeds
  • High Chairs
  • Buggy
  • DVD for children